You can make certain amendments to your policy yourself via the 'upgrade' option within your online account.
For Single Trip policies:
Before departure you can amend -
- your travel dates
- you can increase policy limits (but not decrease after initial purchase)
- add people to a group policy
- upgrade the activity cover level
After departure you can only amend -
- the activity cover level
- add extra time to the policy
For Annual Mulit-Trip policies:
Before departure you can amend -
- your policy start date (providing it is not to cover a cancellation claim that occured before the original start date)
- you can increase policy limits (but not decrease after initial purchase)
- upgrade the area from Europe to World wide
- upgrade the activity cover level
After departure you can only amend -
- the activity cover level
- extend the single trip limit